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ONBOARDING PACKAGE

Onboarding Program – Minimum

The simplest viable HubSpot onboarding package, for teams that need to get moving fast. Includes journey mapping workshops, standard portal configuration, custom properties and record views, a sales automation build and a HubSpot UI training workshop.

Onboarding Program – Minimum

AU$3,200
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Typically 90 days (14 weeks)
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Remote

What this package includes

Included

  • Client has a working HubSpot portal configured for how their business operates.
  • The customer journey has been mapped in workshops.
  • Custom properties and record views are set up for the team's day-to-day work.
  • A sales automation is built.
  • The team has been trained on the HubSpot interface.

Not included

  • Ongoing support or helpdesk
  • Unlimited changes or ad hoc requests
  • Anything outside the five modules in this package
  • Scope changes mid-engagement

What we need from you

  • Admin access to your HubSpot portal, needed before portal configuration
  • The right people available for the journey mapping workshops, needed before the workshops are scheduled
  • Your goals and what success looks like, needed before the project plan is set
  • A champion from your team to attend the training workshop, needed before training

From kickoff to handover. The four phases are the same across every package. The depth inside them changes with the scope.

01
Strategy
We start by understanding how you sell, market, and support customers. Then we agree the plan, workshops, people involved, and what “done” looks like before anyone touches the portal.
02
Solution Design
We run workshops with the people who’ll use HubSpot daily, mapping your customer journey and designing the right pipelines, properties, lifecycle stages, automation, and reporting to support it.
03
Staging & Build
We build in stages, cleaning your data, configuring the portal, and testing integrations. Workflows are validated with your team to ensure the setup works in practice, not just on paper.
04
Success
We train your champion and team, provide documentation and playbooks, and support rollout through handover, ensuring everyone knows what they’re doing and new processes stick.

A working HubSpot portal configured for your business, clear rules for how your team uses it, and a foundation to build on without redoing work.

Onboarding is a defined program, typically 90 days (14 weeks), with set phases and checkpoints agreed at the start.

Onboarding ends cleanly at handover. Most clients move to a Support Plan, Build Projects or Advisory.

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Ready to start, or want to compare with another package?

Book a scoping call. We'll tell you in fifteen minutes whether this is the right fit.

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