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ONBOARDING PACKAGE

Onboarding Program – Custom

For larger or more complex businesses. We pick the modules you need from the same catalogue as every other package, and the price is whatever they add up to.

Onboarding Program – Custom

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Typically 90 days (14 weeks)
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Remote

What this package includes

Included

  • Client has a package made of the Delivery Modules agreed upfront.
  • Every selected module is delivered in full.
  • The scope is set before work starts.

Not included

  • Ongoing support or helpdesk
  • Unlimited changes or ad hoc requests
  • Anything outside the selected modules
  • Scope changes mid-engagement

What we need from you

  • A description of what you need from your HubSpot setup, needed before modules are selected
  • Admin access to your HubSpot portal, needed before work starts
  • The right people available for each selected module, needed before that module starts

From kickoff to handover. The four phases are the same across every package. The depth inside them changes with the scope.

01
Strategy
We start by understanding how you sell, market, and support customers. Then we agree the plan, workshops, people involved, and what “done” looks like before anyone touches the portal.
02
Solution Design
We run workshops with the people who’ll use HubSpot daily, mapping your customer journey and designing the right pipelines, properties, lifecycle stages, automation, and reporting to support it.
03
Staging & Build
We build in stages, cleaning your data, configuring the portal, and testing integrations. Workflows are validated with your team to ensure the setup works in practice, not just on paper.
04
Success
We train your champion and team, provide documentation and playbooks, and support rollout through handover, ensuring everyone knows what they’re doing and new processes stick.

A working HubSpot portal configured for your business, clear rules for how your team uses it, and a foundation to build on without redoing work.

Onboarding is a defined program, typically 90 days (14 weeks), with set phases and checkpoints agreed at the start.

Onboarding ends cleanly at handover. Most clients move to a Support Plan, Build Projects or Advisory.

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Book a scoping call. We'll tell you in fifteen minutes whether this is the right fit.

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