HUBSPOT SUPPORT PLANS

Someone in your corner the day
your workflow stops sending.

Your lead form stopped sending on Tuesday and your sales manager has asked about it daily since. A Support Plan puts you in direct contact with people who already know your portal, so a broken workflow or a wrong-number report gets fixed without a scope document.

Anything bigger than a quick fix gets scoped as a separate project, so a small question never turns into a big invoice.

Find The Right Plan Find The Right Plan

Talk to Us About Support Talk to Us About Support

PICK YOUR PLAN

Pick the level of cover that matches
how hard you lean on HubSpot.

Every plan gets the same team and the same plain-English answers. What changes is how much work we include each month. There's no lock-in, so if another plan suits you better, we'll say so.

Starter

$900 ^{a month}

For the quiet portal. A small team, a question a fortnight and the odd "can someone check I've done this right?" You know who to email when it stops behaving.

Start with Starter Start with Starter

Most chosen

Core

$1,700 ^{a month}

Where most in-house teams land. You're in HubSpot every day, something comes up most weeks, and you'd rather not work out who to ask. Room for a proper mix of quick questions and real fixes.

Start with Core Start with Core

Growth

$2,400 ^{a month}

For busy portals and bigger teams. When you need things fixed yesterday, and don't have time to re-explain for a fourth time what's gone wrong. You need it? We're on it.

Start with Growth Start with Growth

HOW IT WORKS

Send us an email,
no ticket system required.

You email us

Tell us what's going on in your own words and how urgent it feels, then hit send. There's no form to fill in, and anyone on your team you've named can do it.

We pick it up

Your email lands with someone who knows HubSpot, not a triage desk reading from a script. The urgent ones get looked at first.

It gets sorted

You get a fix, or a plain-English answer you can act on. If the job's bigger than support is meant for, we say so and point you at the right way to do it.

What's in and what's out

Support handles the day-to-day.
It is not a side door to free builds.

A Support Plan covers small, everyday jobs. If a request turns out to be a new build, rebuild or integration, we say so upfront, scope it properly and agree the cost before any work starts.

Hand us things like

"This workflow stopped sending, can you look?"
"Our pipeline report is showing the wrong numbers."
"A new hire needs the right access by Monday."
"Is this set up the way it should be?"
Quick fixes, and the stuff you'd Google at 4:45 on a Friday.

When it's really a build

New lifecycles, rebuilt data structures and integrations get flagged and scoped as a Build Project. Mechanical jobs that run a bit over, we can do by the hour once you've said yes.

BOLT-ONS

A few extras, for teams
that want extra support.

Monthly Q&A call

$300 per session

Half an hour a month to get your questions answered. Send your questions ahead and we'll arrive with real answers. It needs an active Support Plan.

Extra capacity

$100 a top-up point

For the month everyone's chasing a deadline and your plan runs short. Same team, same service. If you need extras every month, we'll suggest a bigger plan.

Integration monitoring

$320 per month

We watch an integration we built for you, catch failures before they cost you data and fix the small breaks ourselves. Buy it on its own, or alongside a Support Plan.

You've probably heard good things, but here's some more.

Matt D.

We worked with Matt, Marcel, and the team at King Henry to set up our sales pipeline automations in HubSpot, including email and SMS workflows. The whole process was really well managed - they broke down what could have been an overwhelming project into achievable steps, which made it easy to work through alongside running the business. Matt was patient, responsive, and clearly knew his stuff. There were a few delays on our end due to a busy sales period, but they were flexible and kept the project moving without any pressure. We're excited to see how the new workflows perform and are already planning the next phase of work with them. Would definitely recommend King Henry to anyone looking to get more out of HubSpot.

Sharon C.

Arli Homes

We've had an excellent experience working with King Henry, especially Matt, on our HubSpot implementation. They helped us set up a new brand, restructure our HubSpot account so each of our brands operates as its own division, and build custom reporting that has given us better visibility across our sales and marketing performance. Matt identified ways to reduce our ongoing HubSpot costs through a smarter account structure. The team is always friendly, responsive and very easy to work with. We see King Henry as an extension of our business when it comes to CRM, which is why we're now engaging them on our third implementation project.

Monika V.

me&my wellness

I partnered with King Henry to uplift a shared clients website. They were so easy to work with, super flexible, friendly and one of the easiest partners to work with! The process was simple, smooth and I could not fault it. Thank you for making my job easier.

Anthony H.

Me and My Wellness

The team at King Henry are friendly, so supportive and are experts in all things branding and HubSpot. They spend time teaching you and empowering you so that you improve your HubSpot skills at the same time they build you an incredible website and a super affordable price. Thoroughly recommended you will love them.

Dr Sophie L.

Azure Dental

We have only had a positive experience with Marcel and the team. Marcel has been exceptionally helpful, friendly and supportive with onboarding and training. His clear communication and willingness to go above and beyond has made such a difference and we've felt fully supported every step of the way.

Matthew C.

Hilton Bradley Lawyers

Marcel and the team have been absolutely fantastic every step of the way. You want a partner that has all the skills you need and is passionate about supporting your business achieve their goals. The team at King Henry does just this and is available at very short notice all the time. Exceptional service levels.

Ethan G.

Kinyara Health

Marcel and the team are absolute HubSpot wizards. They know the software inside and out and are extremely responsive and helpful whenever we have questions. They have helped us implement some fairly complex CRM strategies, definitely recommend.

Peter T.

Working with the King Henry team has been an absolute game-changer for our business. From day one, they've brought a level of professionalism, creativity, and strategic insight that has consistently exceeded expectations. They don't just deliver work, they take the time to understand our brand, our goals, and the unique challenges we face. The quality of their output is always top-notch, and they've helped elevate our presence, tighten our messaging, and create meaningful connections with our customers.

Shanice L.

Kill Boring Dead

Marcel and his team were incredibly supportive and helpful. An immense amount of knowledge and talent, I am personally so grateful to have learnt so many things through King Henry. Couldn't recommend enough.

Silvia J.

OTFC Group

We have been working with Marcel and his team from the very beginning of our HubSpot journey. Marcel's passion and expertise is unmatched. He is incredibly resourceful and has helped us improve and enhance our internal processes. The team are very responsive and quick to implement anything we need. Professional and proactive, with personality.

Michael D.

Cheeta Teamwear

Marcel and his team have been fantastic for our business. They have upgraded our HubSpot use to the next level by creating a number of automations and workflows that save our team 10's of hours each and every week. They have overhauled our sales process which has already resulted in a higher conversion and repeat rate, with less work for our Account Managers.

Samantha R.

Marcel and the team are incredible to work with. They're extremely knowledgeable about every aspect of HubSpot and have been instrumental in helping us get the most out of the platform. No question is ever too hard, they always go above and beyond to find solutions quickly and efficiently. It's rare to find a team that combines deep expertise with such a supportive, solutions-focused mindset.

Shaula K.

GS Diamonds

Working with King Henry has been a breeze, with Marcel ensuring that our tasks and priorities are aligned with our goals. He's highly responsive and meticulous and we would not hesitate to work with him on more projects going forward.

Jacob H.

JMH Designs

The ability to communicate clearly and put strategies in place to help us seems to be happening. Time will tell but the plans and thought process are what we need to accelerate our team.

Jharold

AlliedX

Responsive.

Genelle P.

GrubLab

Progress update and professionalism.

Chelsea C.

Kinyara Health

Great knowledge, problem solvers, efficient and professional.

Chelsea C.

Kinyara Health

We love that King Henry ticks all our consultant boxes: speed, quality of service, expertise, attentiveness, and problem solvers that think for us.

Megan I.

PenPlus

Collaborative nature. Great problem solving skills. Easy to work with.

Shaula K.

GS Diamonds

Marcel has been incredibly helpful, responsive, and patient with helping us with our HubSpot setup. I would not hesitate to recommend his services.

Jon K.

Cheeta Teamwear

Marcel and Matt have made themselves very available throughout the workflow building. I particularly enjoy that they bring new ideas and better execution than the initial plan to the table, and appreciate the hands-on approach when working in an unfamiliar space.

Monika

Worked with King Henry to help bring to life a client's new website, they were so helpful, knowledgeable and easy to work with. Definitely the easiest partner to work with, no issues, open communication and overall a great team to work with. Thank you KH!

Peter T.

GS Diamonds

Working with the King Henry team has been an outstanding experience. Their deep understanding of HubSpot, combined with proactive support and genuine care, has had a big impact on our operations at GS Diamonds. From the start, they've made every interaction seamless, strategic, and tailored to our business needs. Highly recommended to any business looking to maximise their CRM potential with a team that truly cares.

Shanice L.

Kill Boring Dead

King Henry are a dream to work with, thank you for helping us with HubSpot and leading the way. Super grateful to have your assistance with everything so far.

Lindsay B.

I highly recommend King Henry as a HubSpot partner. They combine deep technical expertise with strategic insights to help you get the most out of HubSpot's platform. Known for their quick action and tailored solutions, they consistently deliver results and streamline your operations.

The questions we get on
every Support enquiry.

If yours isn't here, just ask us.

How do you decide what gets looked at first?

You tell us how urgent it is when you email, and the urgent ones go to the front of the queue. Everything comes from someone who knows HubSpot properly, not a first-line agent buying time.

What if a job turns out to be bigger than support?

We stop and tell you before doing anything. Work that needs design or a rebuild becomes a Build Project with its own scope and price. Mechanical jobs that just run long we can do by the hour, with your approval first.

Is there a lock-in contract?

No. Plans run month to month, so stay as long as it's useful, pause when things go quiet and come back when they don't. We'd rather you paid because it earns its place.

Can we get a plan without onboarding or a Diagnostics first?

Often, yes. If your portal's in decent shape, we'll set you up after a quick look. If we find a mess, we'll say so and point you at Diagnostics first, because support on top of a broken portal only hides the problem.

Why email, and not Slack?

A shared Slack channel slowly turns into us doing your job by chat at all hours, and the quality drops for everyone. Email keeps a clear record and lets us handle the urgent things first.

Not sure which plan fits your team?

Tell us how your team uses HubSpot and we'll point you at the right plan. There's no long contract, and if Support isn't it, we'll tell you what is.

Find The Right Plan Find The Right Plan

Not Sure Your HubSpot Is Working as Well as It Should?

Someone in your corner the day
your workflow stops sending.