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DELIVERY MODULE Within 1 week

Playbooks Build

Build an interactive HubSpot Playbook that guides reps through structured conversations during calls and meetings, with responses logged directly to CRM records.

Delivery module

AU$200
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Within 1 week

What this module actually does

Included

  • Client has a published HubSpot Playbook with their own questions, ready to use on CRM records.
  • Reps can open the playbook from the right panel of a record during calls or meetings.
  • Logged playbooks appear on the record timeline with each question and answer.
  • Client has been walked through the playbook and confirmed it works as expected.

Not included

  • Playbook content writing (client supplies the questions, script, or talking points)
  • Call recording or transcription setup (separate module)
  • Sales coaching or training on how to use playbooks effectively in conversations
  • Ongoing playbook updates, revisions, or maintenance after delivery
  • Playbook reporting or dashboard builds
  • Sequences or workflow automation triggered by playbook completion
  • Custom object creation or configuration
  • Pipeline or deal stage changes

How it runs

01
Kickoff
We confirm exactly what the module needs to do and sort out the access we need, so there's no delay once work starts.
02
Build
We build and configure the module in your portal, working from the scope we agreed.
03
Handover
You get it tested, documented, and walked through with your team.

What we need from you

  • Sales Hub or Service Hub on a Professional or Enterprise plan, with a Sales or Service seat for King Henry and for every rep who will use the playbook, needed before Build Playbook in HubSpot
  • The playbook questions, script or talking points in writing, in the order you want them asked, needed before Build Playbook in HubSpot
  • Which questions must be answered, and any answer options you want reps to choose from, needed before Build Playbook in HubSpot
  • Whether the playbook should log as a call, meeting or note, needed before Build Playbook in HubSpot
  • Which teams should be able to use the playbook, needed before Build Playbook in HubSpot

A part of your HubSpot portal that's built, tested, and documented, plus a handover so your team knows how to use it.

The timeline shown above is a rough guide for this module, counted in weeks from the point scope and access are confirmed. It moves with how quickly your team can give us access and sign-offs.

Yes. Modules are often bundled into one Build Project, so if you need more than one, we scope them together.

Need Help? We're Just a Message Away

Want this module in your scope?

Enquire and we'll come back with timing and how it fits with everything else you need.

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