Not Sure Your HubSpot Is Working as Well as It Should?

Get a free 30-minute HubSpot review with honest insights and practical next steps.

DELIVERY MODULE 3 to 4 weeks

Custom API / Middleware Integration

Build a custom integration between HubSpot and an external system using middleware, connecting data that no native HubSpot marketplace integration supports.

Delivery module

AU$2,880

3 to 4 weeks

Enquire About This Module Enquire About This Module

What this module actually does

Included

Client has a live, automated integration between HubSpot and their external system, syncing data on the agreed schedule without manual intervention.
Records are matched correctly between systems using defined rules, preventing duplicate creation.
Errors are handled automatically with retry logic for transient failures and logging for permanent failures, with alert notifications to the team.
Client has complete documentation covering the integration architecture, field mappings, matching rules, and troubleshooting steps.

Not included

Third-party platform licensing or subscription costs (n8n, Make, or other middleware)
Custom object creation in HubSpot (separate module)
Data migration or historical data backfill from the external system
Changes to the external system's API, configuration, or code
Ongoing monitoring, maintenance, or support post-handover
More than one external system per module (additional systems require separate modules)
Building a native HubSpot app or marketplace listing
Workflow automation in HubSpot triggered by synced data (separate automation module)
Bulk deduplication of existing records in either system
Custom reporting dashboards for sync activity
Load testing or performance benchmarking
Complex data transformations requiring external lookup tables or multi-step calculations
More than 30 field mappings

How it runs

Kickoff

We confirm exactly what the module needs to do and sort out the access we need, so there's no delay once work starts.

Build

We build and configure the module in your portal, working from the scope we agreed.

Handover

You get it tested, documented, and walked through with your team.

What we need from you

API documentation for the external system, or the system name and version, needed before Integration Scoping and API Specification Review
Which data should sync and in which direction, needed before Integration Scoping and API Specification Review
Agreement on the middleware platform, and an account with King Henry access if you will own it (for example Make), needed before Sync Architecture Design
Your preferred sync frequency (real-time, hourly or daily), needed before Sync Architecture Design
A sample export of 10 to 20 records from the external system, needed before Field Mapping and Data Transformation Rules
The field that identifies the same record in both systems (for example email or an external ID), needed before Matching and Deduplication Logic
API credentials or a test account for the external system, needed before Middleware Build
Partner Admin access to HubSpot, needed before Middleware Build
Who should receive error alerts, and by email or Slack, needed before Error Handling and Retry Logic

What do I actually get at the end?

A part of your HubSpot portal that's built, tested, and documented, plus a handover so your team knows how to use it.

How long does it take?

The timeline shown above is a rough guide for this module, counted in weeks from the point scope and access are confirmed. It moves with how quickly your team can give us access and sign-offs.

Can this be combined with other modules?

Yes. Modules are often bundled into one Build Project, so if you need more than one, we scope them together.

Want this module in your scope?

Enquire and we'll come back with timing and how it fits with everything else you need.

Let's Talk Let's Talk

SEND A MESSAGE

Got a question?
Ask away.

Got a question, an idea, or something in HubSpot that isn’t behaving? Send us a note and we’ll give you a straight answer even if the answer isn’t us.

A HubSpot Studio.

We diagnose, build, and run HubSpot for businesses that need it done properly.

Get In Touch Get In Touch

Diagnose

Launch

Improve

Apps

Resources

Company