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DELIVERY MODULE 1 to 2 weeks

Automated Google Review Collection Workflow

Ask customers for a Google review automatically by email and text after a job or sale is complete, with one reminder for people who have not clicked through.

Delivery module

AU$560

1 to 2 weeks

Enquire About This Module Enquire About This Module

What this module actually does

Included

Client has every completed job or sale followed by an automatic Google review request by email and text.
Customers who do not click the review link receive one reminder.
Every message links straight to the client's Google review page.

Not included

Email or text copywriting
Building an email template (see Branded Email Template Build)
SMS provider account, billing or connection (see SMS Integration Setup)
Tracking whether a review was actually posted on Google
Replying to or monitoring Google reviews
Google Business Profile setup or management
Review platforms other than Google
Incentives or review gating (asking only happy customers)
More than 2 emails and 1 text

How it runs

Kickoff

We confirm exactly what the module needs to do and sort out the access we need, so there's no delay once work starts.

Build

We build and configure the module in your portal, working from the scope we agreed.

Handover

You get it tested, documented, and walked through with your team.

What we need from you

Partner Admin access to HubSpot, needed before Review Request Rules Confirmation
What marks a job or sale as complete in HubSpot (e.g. a deal stage or a ticket status), needed before Review Request Rules Confirmation
The direct link to your Google review page, needed before Review Request Email
Marketing Hub Professional or Enterprise (automated emails in workflows need it), needed before Review Request Workflow
An existing HubSpot email template with your logo and branding, needed before Review Request Email
Email and text content for the request and the reminder, needed before Review Request Email
An SMS provider connected to HubSpot, needed before Review Request Text
Sending hours for texts, needed before Review Request Text

What do I actually get at the end?

A part of your HubSpot portal that's built, tested, and documented, plus a handover so your team knows how to use it.

How long does it take?

The timeline shown above is a rough guide for this module, counted in weeks from the point scope and access are confirmed. It moves with how quickly your team can give us access and sign-offs.

Can this be combined with other modules?

Yes. Modules are often bundled into one Build Project, so if you need more than one, we scope them together.

Want this module in your scope?

Enquire and we'll come back with timing and how it fits with everything else you need.

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