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DELIVERY MODULE About 1 week

Aircall Addon・Team Training and Handover

Train managers and agents on Aircall in one live online session and hand over a recording and a quick-start guide the client can merge into their own manual.

Delivery module

AU$400

About 1 week

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What this module actually does

Included

Client's managers and agents can use Aircall day to day.
Client has a recording of the session for new starters and absent team members.
Client has an editable quick-start guide they can merge into their own branded manual.

Not included

More than one training session, or separate manager and agent sessions
Branding or designing the manual
Translating the guide or recording into another language
Training on HubSpot or other tools connected to Aircall
Setting up or changing anything in the Aircall account
Ongoing coaching

How it runs

Kickoff

We confirm exactly what the module needs to do and sort out the access we need, so there's no delay once work starts.

Build

We build and configure the module in your portal, working from the scope we agreed.

Handover

You get it tested, documented, and walked through with your team.

What we need from you

Attendees and a preferred date for the session, needed before Training Preparation
Your Aircall setup finished, with call flows, teams and tags in place, needed before Training Preparation
King Henry access to your Aircall account, needed before Training Preparation
Any house style or terms the guide should follow, needed before Quick-Start Guide and Handover

What do I actually get at the end?

A part of your HubSpot portal that's built, tested, and documented, plus a handover so your team knows how to use it.

How long does it take?

The timeline shown above is a rough guide for this module, counted in weeks from the point scope and access are confirmed. It moves with how quickly your team can give us access and sign-offs.

Can this be combined with other modules?

Yes. Modules are often bundled into one Build Project, so if you need more than one, we scope them together.

Want this module in your scope?

Enquire and we'll come back with timing and how it fits with everything else you need.

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