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DELIVERY MODULE About 1 week

Aircall Addon・Phone System Migration Discovery

Review how calls work on the current phone system and agree the Aircall setup in a workshop before anything is built.

Delivery module

AU$480

About 1 week

Enquire About This Module Enquire About This Module

What this module actually does

Included

Client has a list of every phone system feature in use, mapped to Aircall or flagged as a gap.
Client has agreed routing, menu, tag and training decisions in one workshop.
Client has a confirmed write-up with the users, numbers and admin access needed to plan the build.

Not included

More than one existing phone system
More than 3 main numbers, 10 users or 2 teams
Building or configuring anything in Aircall (separate modules)
Redesigning business processes beyond the call handling covered in the workshop
Reviewing call recordings or agent performance

How it runs

Kickoff

We confirm exactly what the module needs to do and sort out the access we need, so there's no delay once work starts.

Build

We build and configure the module in your portal, working from the scope we agreed.

Handover

You get it tested, documented, and walked through with your team.

What we need from you

Export or screenshots of your current phone system setup, needed before the Phone System Review
Aircall admin access, needed before the Phone System Review
Workshop attendees, including call team managers and whoever owns the CRM, needed before the Discovery Workshop
Your current phone provider and contract end date, needed before the Discovery Workshop
List of users with name, email, role and team, needed before the Write-up

What do I actually get at the end?

A part of your HubSpot portal that's built, tested, and documented, plus a handover so your team knows how to use it.

How long does it take?

The timeline shown above is a rough guide for this module, counted in weeks from the point scope and access are confirmed. It moves with how quickly your team can give us access and sign-offs.

Can this be combined with other modules?

Yes. Modules are often bundled into one Build Project, so if you need more than one, we scope them together.

Want this module in your scope?

Enquire and we'll come back with timing and how it fits with everything else you need.

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