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DELIVERY MODULE 2 to 3 weeks

Aircall Addon・Call Flow & IVR Redesign

Rebuild an Aircall call flow so callers reach the right place quickly, with business hours, menus and fallbacks that work.

Delivery module

AU$1,600

2 to 3 weeks

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What this module actually does

Included

The client has a tested call flow for up to 3 numbers.
Callers reach the right person or team, in hours and after hours.
The client has a diagram showing how every call moves through the flow.

Not included

More than 3 numbers
More than one menu level or 5 options per number
Professionally recorded greetings
AI Voice Agent setup (separate module)
Missed call recovery and reporting (separate module)
Provisioning or porting phone numbers
Ongoing flow changes

How it runs

Kickoff

We confirm exactly what the module needs to do and sort out the access we need, so there's no delay once work starts.

Build

We build and configure the module in your portal, working from the scope we agreed.

Handover

You get it tested, documented, and walked through with your team.

What we need from you

Aircall Admin access for King Henry, needed before the Current Flow Capture
Numbers in scope (up to 3), needed before the Current Flow Capture
Business hours and holiday or closure dates, needed before the Design Session
Who should answer which type of call, needed before the Design Session
Greeting and phone menu wording, needed before the build
An agreed quiet time to switch to the new flow, needed before Testing

What do I actually get at the end?

A part of your HubSpot portal that's built, tested, and documented, plus a handover so your team knows how to use it.

How long does it take?

The timeline shown above is a rough guide for this module, counted in weeks from the point scope and access are confirmed. It moves with how quickly your team can give us access and sign-offs.

Can this be combined with other modules?

Yes. Modules are often bundled into one Build Project, so if you need more than one, we scope them together.

Want this module in your scope?

Enquire and we'll come back with timing and how it fits with everything else you need.

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