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DELIVERY MODULE 2 to 3 weeks

Aircall Addon・AI Voice Agent Setup

Configure an Aircall AI Voice Agent that answers inbound calls, handles routine questions, collects intake details and hands off to people, tested before go-live.

Delivery module

AU$1,760
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time_icon
2 to 3 weeks

What this module actually does

Included

  • The client has a live AI Voice Agent answering calls on one number.
  • The agent answers routine questions from the client's own content and collects intake details.
  • Callers are handed to the right person when needed.
  • The team has a guide for keeping the agent's knowledge up to date.

Not included

  • Voice Agent usage charges (billed per minute by Aircall)
  • Writing new knowledge base content
  • More than one agent, number or language
  • Redesign of the wider call flow (separate module)
  • Images or other multimedia in the knowledge base (not supported by Aircall)
  • API actions and other beta features
  • Ongoing knowledge base updates or monitoring

How it runs

01
Kickoff
We confirm exactly what the module needs to do and sort out the access we need, so there's no delay once work starts.
02
Build
We build and configure the module in your portal, working from the scope we agreed.
03
Handover
You get it tested, documented, and walked through with your team.

What we need from you

  • Aircall Admin access for King Henry (only Admins can set up and test the Voice Agent), needed before Kickoff
  • The use case and which number the agent will answer, needed before Kickoff
  • Agreement to Aircall's per-minute Voice Agent charges and a monthly usage level for alerts, needed before Kickoff
  • Existing content such as FAQs, service descriptions and policies (up to 20 pages), needed before the Knowledge Base
  • The details to collect from callers, needed before Intake Questions
  • Who calls should transfer to and when, needed before Transfer Rules
  • Approval to test on an internal Aircall number or a hidden menu option (test minutes are billed once the free trial minutes are used), needed before Testing
  • Go-live approval, needed before Activation

A part of your HubSpot portal that's built, tested, and documented, plus a handover so your team knows how to use it.

The timeline shown above is a rough guide for this module, counted in weeks from the point scope and access are confirmed. It moves with how quickly your team can give us access and sign-offs.

Yes. Modules are often bundled into one Build Project, so if you need more than one, we scope them together.

Need Help? We're Just a Message Away

Want this module in your scope?

Enquire and we'll come back with timing and how it fits with everything else you need.

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