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DELIVERY MODULE About 2 weeks

Aircall Addon・AI Assist Setup

Turn on and tune Aircall AI Assist, with a topic list, tag taxonomy and licence recommendation, so teams get value from the licences they have.

Delivery module

AU$1,280
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About 2 weeks

What this module actually does

Included

  • Client has AI Assist call summaries, key topics and sentiment working for the right users.
  • Client has up to 25 trackers and up to 20 tags built from their own calls.
  • Client knows which users need AI Assist and which need AI Assist Pro.
  • Managers have a guide for using summaries, trackers and tags.

Not included

  • Purchasing AI Assist or AI Assist Pro licences
  • Scorecard setup (separate module)
  • AI Voice Agent setup (separate module)
  • More than 25 trackers or 20 tags
  • Bulk renaming or merging of existing tags
  • Changes to the CRM integration beyond which AI items log to the call note
  • Ongoing tracker and tag maintenance

How it runs

01
Kickoff
We confirm exactly what the module needs to do and sort out the access we need, so there's no delay once work starts.
02
Build
We build and configure the module in your portal, working from the scope we agreed.
03
Handover
You get it tested, documented, and walked through with your team.

What we need from you

  • Aircall Admin access for King Henry, needed before Kickoff
  • Your Aircall plan and the AI Assist licences for each user in scope (included on the Professional plan, bought separately on Essentials), needed before Kickoff
  • AI Assist Pro licences for any agent who should get AI tag suggestions, needed before Smart Call Tagging
  • Access to a sample of up to 30 call transcripts, needed before Tracker Setup
  • The terms, products and objections your team cares about, needed before Tracker Setup
  • Sign-off on the tracker list and tag list, needed before configuration
  • Aircall already connected to HubSpot, needed before the HubSpot Call Note Check

A part of your HubSpot portal that's built, tested, and documented, plus a handover so your team knows how to use it.

The timeline shown above is a rough guide for this module, counted in weeks from the point scope and access are confirmed. It moves with how quickly your team can give us access and sign-offs.

Yes. Modules are often bundled into one Build Project, so if you need more than one, we scope them together.

Need Help? We're Just a Message Away

Want this module in your scope?

Enquire and we'll come back with timing and how it fits with everything else you need.

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