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Frequently Asked Questions

Your go-to source for answers about our HubSpot services, onboarding, support, and more.

General Questions

Explore the essentials of working with King Henry, including the services we offer, how to get started, and the industries we specialise in. These FAQs provide an overview of what you can expect when partnering with us.

What services does King Henry offer?

We provide a full suite of HubSpot services, including setup and onboarding, CRM optimisation, ongoing support, training, and customer journey strategy. Whether you’re new to HubSpot or looking to improve your existing setup, we tailor our services to meet your needs.

How do I get started with King Henry?

Getting started is easy! You can book a free discovery call with us, and we’ll discuss your goals and how we can help you maximise your use of HubSpot. From there, we’ll create a customised plan that aligns with your business objectives.

What industries do you specialise in?

We work across a variety of industries, including healthcare, professional services, and small businesses. Our team has experience tailoring HubSpot solutions to meet the specific needs of each sector, helping businesses streamline operations and enhance customer engagement.

HubSpot Setup & Onboarding Questions

Learn about our HubSpot setup process, onboarding timelines, and everything you need to get started. We’ll guide you through the entire journey, ensuring your HubSpot setup is seamless and tailored to your business. From meeting prerequisites to post-onboarding support and custom integrations, we cover it all.

How long does a HubSpot setup take?

Our onboardings typically take 90 days. The real question is how much you want to get done within that timeframe. We offer different onboarding packages depending on the speed of implementation, and you can find more details by downloading our Onboarding Info Back below.

What do I need before starting a HubSpot setup?

We recommend including us in your sales calls with HubSpot. This way, we can help ensure you get the right technology mix tailored to your business and secure the best pricing available. From there, we’ll handle the rest!

What kind of ongoing support do you offer after the onboarding process?

Once onboarding is complete, we offer flexible post-onboarding support packages. Whether you need hourly support, a block of hours, or a monthly retainer, we’ll ensure you continue maximising HubSpot as your business grows. You can choose the level of support that fits your needs.

Can you help with custom HubSpot integrations?

Yes! We can integrate HubSpot with the other tools and systems you already use—whether it’s Gmail, Salesforce, or other third-party apps. Custom integrations help streamline your operations and ensure your systems work seamlessly together.

CRM Optimisation & Support Questions

Discover how King Henry can help optimise your existing HubSpot setup to unlock its full potential. Whether you need ongoing support, advanced customisations, or team training, we provide expert solutions to help you get the most out of HubSpot.

Can you optimise my existing HubSpot setup?

Absolutely! If your current HubSpot setup isn’t performing as expected, we can conduct a thorough audit to identify areas for improvement. From there, we’ll implement changes to ensure your CRM is fully optimised for efficiency and growth.

What kind of ongoing support do you offer?

We offer flexible ongoing support tailored to your needs. Whether you need hourly support, blocks of hours, or a monthly retainer, we’ll ensure your HubSpot system continues to run smoothly. Our support services can cover troubleshooting, optimisations, and feature updates as your business evolves.

Can King Henry help with training my team on HubSpot?

Yes, we offer customised training sessions to help your team master HubSpot’s tools. Whether you need beginner-level onboarding training or advanced sessions on specific features, we can tailor the training to match your team’s needs.

Pricing & Packages FAQs

Understand our pricing structures and service packages designed to suit businesses of all sizes. Whether you need a one-off project or ongoing support, our flexible options ensure there’s a plan that fits your needs.

What are your pricing options for HubSpot services?

We offer a variety of pricing options, including hourly rates, blocks of hours, and monthly retainers for ongoing support. Our onboarding packages are designed to fit different budgets and needs, based on the speed of implementation and your objectives. Check out our Pricing page for more details.

Can I customise my onboarding package?

Yes, we can customise your onboarding package to align with your business goals. Whether you need to prioritise certain objectives or want a faster implementation, we’ll work with you to tailor the package to your specific needs.

Need More Help?

Didn’t find the answer you were looking for? Get in touch with us, and we’ll be happy to assist you with any further questions.